Support
We pride ourselves on providing the best support in the industry. If you have a question, or need help fixing a problem, you have several options:
Forum
This is your best choice for technical support and general questions. The forum is monitored and moderated by full-time ScanTool.net staff, as well as ScanTool.net partners, and we strive to answer all questions on the same business day. There is an active user community, so you may get the question answered by a fellow user even in the middle of the night, or on the weekend. We encourage you to search the archives to see if the question has already been answered.
Knowledgebase
Knowledgebase contains a number of helpful articles that answer frequently asked questions, and help troubleshoot common problems.
Sales and Order Questions
If you need to submit payment information, request an RMA, or send information that you wish to keep private, please contact our Sales department .
Please note that our Sales staff is unable to answer technical support questions. Forum is the best place to ask technical questions and get help.
